Article
This paper is the first of two parts, that explains the theoretical basis of a research pretending an answer to the questions: How to evaluate higher value added information services tailored to the needs of organizations, individuals and groups of users? What kind and which variables, indicators, and techniques for data collection and processing are more suitable for this purpose? Some theoretical and methodological definitions about quality systems and evaluation are taken considering their application to information services, and some techniques related to Social Research Methodology are proposed. Previous research results of the authors concerning user studies and training and information needs are used.@en
Array ( [dateOfAvailability] => Array ( [pt] => Array ( [0] => Array ( [1999-01-01] => 4057 ) ) ) [hasAuthor] => Array ( [nn] => Array ( [0] => Array ( [Israel Núñez-Paula] => 58754 ) [1] => Array ( [Ivis Goñi-Camejo] => 58755 ) [2] => Array ( [Maria Adelaide Meireles] => 43118 ) [3] => Array ( [Luís Cabral] => 43120 ) ) ) [hasFileStorage] => Array ( [nn] => Array ( [0] => Array ( [_repository/789/2018/09/oai_ojs_pkp_sfu_ca_article_271#00063.pdf] => 73611 ) ) ) [hasPageEnd] => Array ( [pt] => Array ( [0] => Array ( [26] => 1445 ) ) ) [hasPageStart] => Array ( [pt] => Array ( [0] => Array ( [13] => 1273 ) ) ) [hasSectionOf] => Array ( [pt] => Array ( [0] => Array ( [Artículo de Investigación] => 791 ) [1] => Array ( [Artigo] => 3 ) ) ) [hasSubject] => Array ( [pt] => Array ( [0] => Array ( [-] => 57340 ) [1] => Array ( [Conversão de registros bibliográficos] => 282521 ) [2] => Array ( [Análise sintática de registros bibliográficos] => 282522 ) [3] => Array ( [Análise semântica de registros bibliográficos] => 182855 ) [4] => Array ( [Formato marc21 bibliográfico] => 282523 ) [5] => Array ( [Isbd] => 182849 ) [6] => Array ( [Aacr2r] => 182850 ) [7] => Array ( [Padrão de estrutura de metadados descritivos] => 182857 ) [8] => Array ( [Padrão de conteúdo] => 182858 ) ) [en] => Array ( [0] => Array ( [Bibliographic record conversion] => 182845 ) [1] => Array ( [Marc21 bibliographic format] => 182846 ) [2] => Array ( [Semantic analysis of bibliographic records] => 282524 ) [3] => Array ( [Isbd] => 282525 ) [4] => Array ( [Aacr2r] => 282526 ) [5] => Array ( [Descriptive metadata structure standard] => 282527 ) [6] => Array ( [Content standard] => 282528 ) ) ) [wasPublicationInDate] => Array ( [nn] => Array ( [0] => Array ( [2012-01-02] => 250376 ) [1] => Array ( [2012-01-03] => 250378 ) ) ) [hasLanguageExpression] => Array ( [nn] => Array ( [0] => Array ( [pt] => 232736 ) ) ) [hasLicense] => Array ( [nn] => Array ( [0] => Array ( [RESERVERD] => 234643 ) ) ) [isPartOfSource] => Array ( [pt] => Array ( [0] => Array ( [Ciencias de la Información (Cuba)] => 789 ) [1] => Array ( [Tendências da Pesquisa Brasileira em Ciência da Informação] => 257 ) [2] => Array ( [Acervo - Revista do Arquivo Nacional] => 780 ) ) ) [hasIssueOf] => Array ( [pt] => Array ( [0] => Array ( [ISSUE:JNL:00063-1999-30-4] => 57965 ) [1] => Array ( [ISSUE:JNL:00015-2012-5-1] => 119416 ) [2] => Array ( [ISSUE:JNL:00062-[????]-10-1] => 40738 ) ) ) [hasAbstract] => Array ( [en] => Array ( [0] => Array ( [This paper is the first of two parts, that explains the theoretical basis of a research pretending an answer to the questions: How to evaluate higher value added information services tailored to the needs of organizations, individuals and groups of users? What kind and which variables, indicators, and techniques for data collection and processing are more suitable for this purpose? Some theoretical and methodological definitions about quality systems and evaluation are taken considering their application to information services, and some techniques related to Social Research Methodology are proposed. Previous research results of the authors concerning user studies and training and information needs are used.] => 0 ) [1] => Array ( [The research presents as its central theme the study of the bibliographic record conversion process. The object of study is framed by an understanding of analogic bibliographic record onversion to the Bibliograhpic MARC21 format, based on a syntactic and semantic analysis of records described according to descriptive metadata structure standards and content standards. The objective of this research the objective is to develop a theoretical-‐conceptual model of syntactic and semantic of bibliographic records, from Linguistic studies of Saussure and Hjelmslev of manifestations of human language, which subsidizes the development of a computacional interpreter, focused to the conversion of bibliographic records to MARC21 Bibliographic Format, which can be confirmed both the semantic value of the informational resource represented as the reliability of the representation. Given the aforementioned objectives, the methodological trajectory of the research is based on the qualitative approach, of an exploratory, descriptive and experimental nature, and with recourse to the literature. Contributions on the theoretical plane can be envisaged regarding the development of questions inherent to the syntactic and semantic aspects of bibliographic records, and by involving, at the same time, interdisciplinarity between Information Science, Computer Science and Linguistics. Contributions to the practical field are identified by the fact the study covers the development of the Scan for MARC, a computational interpreter that can be adopted by any institution that wishes to use the conversion procedure for bibliographic record databases to the MARC21 Bibliographic Format from description and visualization schemes of bibliographic records (AACR2r and ISBD), an aspect of the research which is considered innovative. ] => 0 ) ) [es] => Array ( [0] => Array ( [El trabajo es la primera parte de dos, que expone las bases teóricas de una investigación encaminada a buscar respuesta a las preguntas: ¿Cómo evaluar los servicios de información de mayor valor agregado y con mayor ajuste a la medida de las necesidades de las organizaciones y usuarios individuales y grupales? ¿Qué tipo y cuáles variables, indicadores, técnicas de obtención y procesamiento de datos es más adecuado utilizar para ese propósito? Se toman como punto de partida algunas definiciones teóricas y metodológicas acerca de los sistemas de calidad y de la actividad de evaluación, y su aplicación a los servicios de información, así como la propuesta de técnicas inherentes a la Metodología de la Investigación Social. Se utilizan los resultados anteriores de la labor investigativa de los autores en el campo de los estudios de usuarios y de sus necesidades de formación e información.] => 0 ) ) [pt] => Array ( [0] => Array ( [A pesquisa apresenta como tema o estudo do processo de conversão de registros bibliográficos e delimita-‐se o objeto pelo entendimento da conversão de registros bibliográficos analógicos para o formato MARC21 Bibliográfico, a partir da análise sintática e semântica de registros descritos segundo padrões de estrutura de metadados descritivos e padrões de conteúdo. O objetivo desta pesquisa é desenvolver um modelo teórico-‐conceitual de sintaxe e semântica em registros bibliográficos, a partir de estudos lingüísticos saussureanos e hjelmslevianos das manifestações da linguagem humana, que subsidie o desenvolvimento de um interpretador computacional, voltado à conversão de registros bibliográficos ao formato MARC21 Bibliográfico, passível de se confirmar tanto o valor semântico do recurso informacional representado quanto a fidedignidade da representação. Em vista dos objetivos delineados, o percurso metodológico da pesquisa baseia-‐se na abordagem qualitativa, de caráter exploratório, descritivo e experimental e recorre à pesquisa bibliográfica. Contribuições no plano teórico são vislumbradas diante do desenvolvimento de questões inerentes aos aspectos sintáticos e semânticos de registros bibliográficos, e por envolver, a um só tempo, a interdisciplinaridade entre a Ciência da Informação, a Ciência da Computação e a Lingüística. Contribuições no campo prático são identificadas pelo fato de o estudo abranger o desenvolvimento do Scan for MARC, um interpretador computacional de conversão de registros bibliográficos impressos para o formato MARC21 Bibliográfico a partir dos esquemas de descrição e de visualização de registros bibliográficos (AACR2r e ISBD), caráter que se considera inovador na pesquisa.] => 0 ) [1] => Array ( [After a brief reference to the history of the Municipal Public Library of Porto, the authors provide a list of the main manuscripts concerning Brazil. Though not a voluminous collection, it is considered very valuable from a qualitative perspective. Its bulk is formed by codices and maps belonging to the captain-general of ´Cuiabá´ and ´Mato Grosso´, the 1st viscount of Balsemão, (as well as to his son) and others which used to belong to Manuel Francisco da Silva e Veiga Magro de Moura (Arcadian name: Sílvio Mondânio), former judge at the High Court in Rio de Janeiro.] => 0 ) ) ) [hasID] => Array ( [nn] => Array ( [0] => Array ( [oai:ojs.pkp.sfu.ca:article/271] => 0 ) ) ) [hasRegisterId] => Array ( [pt] => Array ( [0] => Array ( [http://cinfo.idict.cu/index.php/cinfo/article/view/271] => 0 ) ) ) [hasSource] => Array ( [pt] => Array ( [0] => Array ( [Revista Ciencias de la Información; Vol. 30, No. 4, octubre - diciembre, 1999; 13-26] => 0 ) [1] => Array ( [0864-4659] => 0 ) ) [es] => Array ( [0] => Array ( [Ciencias de la Información; Vol. 30, No. 4, octubre - diciembre, 1999; 13-26] => 0 ) ) [nn] => Array ( [0] => Array ( [1606-4925] => 0 ) ) ) [hasTitle] => Array ( [en] => Array ( [0] => Array ( [How to evaluate a high value added and tailored service? First part] => 0 ) [1] => Array ( [Syntax and semantics bibliographic records: principles for converting analog records to MARC21 Bibliographic Format: Scan for MARC] => 0 ) ) [es] => Array ( [0] => Array ( [¿cómo evaluar un servicio de alto valor agregado y ajuste a la medida? primera parte] => 0 ) ) [pt] => Array ( [0] => Array ( [Sintaxe e semântica de registros bibliográficos: princípios para a conversão de registros analógicos para o formato marc21 bibliográfico: scan for marc] => 0 ) [1] => Array ( [Documentos relativos ao Brasil existentes na Biblioteca Pública Municipal do Porto] => 0 ) ) ) [hasUrl] => Array ( [pt] => Array ( [0] => Array ( [http://cinfo.idict.cu/index.php/cinfo/article/view/271/270] => 0 ) ) [nn] => Array ( [0] => Array ( [https://revistas.ancib.org/index.php/tpbci/article/view/271] => 0 ) [1] => Array ( [https://revistas.ancib.org/index.php/tpbci/article/view/271/271] => 0 ) [2] => Array ( [https://revista.arquivonacional.gov.br/index.php/revistaacervo/article/view/271] => 0 ) [3] => Array ( [https://revista.arquivonacional.gov.br/index.php/revistaacervo/article/view/271/271] => 0 ) ) ) [prefLabel] => Array ( [pt] => Array ( [0] => Array ( [oai:ojs.pkp.sfu.ca:article/271#00063] => 0 ) ) ) )