Article
Business Process Management can be defined as a discipline, consisting of approaches, tools, techniques and methodology that aim to continuously manage business processes in order to improve the efficiency and effectiveness in delivering products and services to the end customer of an organization. The elaboration of this research was motivated by the extension project of the School of Information Science of the Federal University of Minas Gerais, called Academic BPM. The research was designed to support investigation on the implementation of BPM methodology in the context of Higher Education Institutions (HEIs). This study aims to answer: how to document the implementation of the application of a BPM methodology? To answer the problem, the objective of the study is to identify BPM projects implemented in Brazilian public HEIs and to propose a thematic categorical matrix for their description. Fourteen applications of the BPM methodology were mapped in Brazilian public HEIs and one was described in this article through the proposed thematic categorical matrix.@en
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The elaboration of this research was motivated by the extension project of the School of Information Science of the Federal University of Minas Gerais, called Academic BPM. The research was designed to support investigation on the implementation of BPM methodology in the context of Higher Education Institutions (HEIs). This study aims to answer: how to document the implementation of the application of a BPM methodology? To answer the problem, the objective of the study is to identify BPM projects implemented in Brazilian public HEIs and to propose a thematic categorical matrix for their description. Fourteen applications of the BPM methodology were mapped in Brazilian public HEIs and one was described in this article through the proposed thematic categorical matrix.] => 0 ) ) [pt] => Array ( [0] => Array ( [A gestão de processos de negócio pode ser definida como uma disciplina, composta por abordagens, ferramentas, técnicas e metodologia que objetivam gerenciar continuamente processos de negócio com o intuito de melhorar a eficiência e eficácia na entrega de produtos e serviços ao cliente final de uma organização. A elaboração desta pesquisa foi motivada pelo projeto de extensão da Escola de Ciência da Informação da Universidade Federal de Minas Gerais, intitulado BPM Acadêmico. A pesquisa foi elaborada para subsidiar as investigações sobre a implementação da metodologia BPM no contexto de Instituições de Ensino Superior (IES). Este estudo pretende responder: como documentar a implementação da aplicação de uma metodologia BPM? Para responder ao problema o objetivo do estudo é identificar projetos BPM implementados em IES públicas brasileiras e propor uma matriz categorial temática para a descrição destes. Foram mapeadas 14 aplicações da metodologia BPM em IES públicas brasileiras e uma foi descrita neste artigo por meio da matriz categorial temática proposta.] => 0 ) ) ) [hasID] => Array ( [nn] => Array ( [0] => Array ( [oai:periodicos.ufmg.br:article/37071] => 0 ) ) ) [hasRegisterId] => Array ( [pt] => Array ( [0] => Array ( [https://periodicos.ufmg.br/index.php/moci/article/view/37071] => 0 ) ) ) [hasSource] => Array ( [pt] => Array ( [0] => Array ( [Múltiplos Olhares em Ciência da Informação ; III Fórum de Pesquisas Discentes (FORPED-PPGGOC - 2021)] => 0 ) [1] => Array ( [Múltiplos Olhares em Ciência da Informação; III Fórum de Pesquisas Discentes (FORPED-PPGGOC - 2021)] => 0 ) [2] => Array ( [2237-6658] => 0 ) ) [es] => Array ( [0] => Array ( [Múltiplos Olhares em Ciência da Informação - ISSN 2237-6658; III Fórum de Pesquisas Discentes (FORPED-PPGGOC - 2021)] => 0 ) ) ) [hasTitle] => Array ( [en] => Array ( [0] => Array ( [Proposition of a thematic categorial matrix for the description of applications of the BPM methodology in Brazilian Public Higher Education Institutions] => 0 ) ) [pt] => Array ( [0] => Array ( [Proposição de uma matriz categorial temática para a descrição de aplicações da metodologia BPM em Instituições de Ensino Superior públicas brasileiras] => 0 ) ) ) [hasUrl] => Array ( [pt] => Array ( [0] => Array ( [https://periodicos.ufmg.br/index.php/moci/article/view/37071/28969] => 0 ) ) [nn] => Array ( [0] => Array ( [https://periodicos.ufmg.br/index.php/moci/article/view/37071] => 0 ) [1] => Array ( [https://periodicos.ufmg.br/index.php/moci/article/view/37071/28969] => 0 ) ) ) [prefLabel] => Array ( [pt] => Array ( [0] => Array ( [Oai:periodicos.ufmg.br:article/37071#00053] => 0 ) ) ) [hasDOI] => Array ( [nn] => Array ( [0] => Array ( [10.35699/2237-6658.2021.37071] => 0 ) ) ) )