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    [0] => stdClass Object
        (
            [journal] => stdClass Object
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                    [id_jnl] => 73
                )

        )

    [1] => stdClass Object
        (
            [section] => stdClass Object
                (
                    [section] => 416
                )

        )

    [2] => stdClass Object
        (
            [title] => Array
                (
                    [0] => Comparative analysis of Google Maps reviews in public libraries: application of the RTR and ARTR indicators@en
                    [1] => Análisis comparativo de las reseñas de Google Maps en bibliotecas públicas: aplicación de los indicadores RTR y ARTR@es
                )

        )

    [3] => stdClass Object
        (
            [abstract] => Array
                (
                    [0] => In the current digital context, online ratings and reviews have become a relevant source of information for analyzing the perception of public services, extending their influence to the field of libraries. Platforms such as Google Maps allow users to express their opinions about different aspects of these spaces, generating data that can be used to evaluate the interaction between users and institutions. This study presents a comparative quantitative analysis of ratings and reviews on Google Maps for the main public regional libraries in Spain during the period from July 1, 2015 to June 30, 2025. The methodology is based on the use of the indicators Review Through Ratio (RTR) and Answered Review Through Ratio (ARTR), which allow examining the relationship between ratings, reviews, and institutional responses. The results show high levels of overall satisfaction and significant user participation in the form of textual reviews, although differences between libraries are observed. In addition, there is notable variability in the institutional response rate, with a small number of libraries concentrating high levels of interaction, while others do not provide any responses. These findings highlight the usefulness of the proposed indicators for the comparative analysis of reviews and point to the need for further research on institutional interaction in digital environments.@en
                    [1] => En el contexto digital actual, las valoraciones y reseñas en línea se han consolidado como una fuente relevante de información para analizar la percepción de los servicios públicos, extendiendo su influencia al ámbito de las bibliotecas. Plataformas como Google Maps permiten a las personas usuarias expresar opiniones sobre distintos aspectos de estos espacios, generando datos que pueden ser utilizados para evaluar la interacción entre usuarios, usuarias e instituciones. Este estudio presenta un análisis cuantitativo comparativo de las valoraciones y reseñas en Google Maps de las principales bibliotecas públicas autonómicas en España durante el periodo comprendido entre el 1 de julio de 2015 y el 30 de junio de 2025. La metodología aplicada se basa en el uso de los indicadores Review Through Ratio (RTR) y Answered Review Through Ratio (ARTR), que permiten examinar la relación entre valoraciones, reseñas y respuestas institucionales. Los resultados muestran niveles elevados de satisfacción general y una participación significativa de las personas usuarias en forma de reseñas textuales, aunque con diferencias entre bibliotecas. Además, se observa una notable variabilidad en la tasa de respuesta institucional, con un número reducido de bibliotecas que concentran niveles elevados de interacción frente a otras que no presentan respuestas. Estos resultados ponen de manifiesto la utilidad de los indicadores propuestos para el análisis comparativo de reseñas y evidencian la necesidad de profundizar en el estudio de la interacción institucional en entornos digitales.@es
                )

        )

    [4] => stdClass Object
        (
            [author] => Array
                (
                    [0] => Alejandro Rodríguez-Rodríguez
                    [1] => Cristina I. Font-Julian
                    [2] => José-Antonio Ontalba-Ruipérez
                )

        )

    [5] => stdClass Object
        (
            [subject] => Array
                (
                )

        )

    [6] => stdClass Object
        (
            [source] => stdClass Object
                (
                    [vol] => 16
                    [nr] => 31
                    [year] => 2025
                    [theme] => 
                )

        )

    [7] => stdClass Object
        (
            [datePub] => Array
                (
                    [0] => 2026-03-24
                )

        )

    [8] => stdClass Object
        (
            [DOI] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => DOI
                            [value] => Array
                                (
                                    [0] => 10.5557/IIMEI16-N31-099112
                                )

                        )

                )

        )

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            [http] => Array
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                    [0] => stdClass Object
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                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.metodosdeinformacion.es/mei/index.php/mei/article/view/IIMEI16-N31-099112
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                        )

                    [1] => stdClass Object
                        (
                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.metodosdeinformacion.es/mei/index.php/mei/article/view/IIMEI16-N31-099112/1115
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                    [2] => stdClass Object
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                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.metodosdeinformacion.es/mei/index.php/mei/article/view/IIMEI16-N31-099112/1116
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                        )

                )

        )

    [10] => stdClass Object
        (
            [language] => Array
                (
                    [0] => es
                )

        )

    [11] => stdClass Object
        (
            [license] => Array
                (
                    [0] => RESERVED
                    [1] => by/4.0/
                )

        )

)