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                            [identifier] => oai:ojs.revistascienificas.filo.uba.ar:article/924
                            [datestamp] => 2025-04-02T21:00:51Z
                            [setSpec] => ICS:ART
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                                (
                                    [title] => Array
                                        (
                                            [0] => Directrices para las transacciones de referencia en la Biblioteca del Instituto Nacional de Tecnología Industrial
                                            [1] => Guidelines for reference transactions in the Library of the Instituto Nacional de Tecnología Industrial
                                        )

                                    [creator] => Array
                                        (
                                            [0] => Falcato, Pedro
                                            [1] => López, Alicia Isabel
                                            [2] => Araujo, Juan Facundo
                                        )

                                    [subject] => Array
                                        (
                                            [0] => Guidelines
                                            [1] => Reference transactions
                                            [2] => Reference service
                                            [3] => Quality
                                            [4] => INTI
                                            [5] => Directrices
                                            [6] => Transacciones de referencia
                                            [7] => Servicio de referencia
                                            [8] => Calidad
                                            [9] => INTI
                                        )

                                    [description] => Array
                                        (
                                            [0] => El presente artículo expone directrices para las transacciones de referencia en la Biblioteca del INTI. Se describe y justifica su generación a partir de la decisión de integrar esos procedimientos en un sistema de calidad. El objetivo es documentar prácticas consistentes que se desarrollan en el Servicio de Referencia, y establecer recomendaciones acerca de modalidades de trabajo que facilitan la interacción con los usuarios.
                                            [1] => The present article displays guidelines for reference transactions in the Library of INTI. Its creation is described and justified from the decision to include those procedures in a quality system. The aim is to document sound practices that the Reference Service develops and to set up recommendations on modalities of work that facilitate the interaction with the users.
                                        )

                                    [publisher] => Facultad de Filosofía y Letras, Universidad de Buenos Aires
                                    [date] => 2004-06-01
                                    [type] => Array
                                        (
                                            [0] => info:eu-repo/semantics/article
                                            [1] => info:eu-repo/semantics/publishedVersion
                                        )

                                    [format] => application/pdf
                                    [identifier] => Array
                                        (
                                            [0] => http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/924
                                            [1] => 10.34096/ics.i10.924
                                        )

                                    [source] => Array
                                        (
                                            [0] => Información, cultura y sociedad; Núm. 10 (2004); 67-82
                                            [1] => Información, cultura y sociedad; No 10 (2004); 67-82
                                            [2] => 1851-1740
                                            [3] => 1514-8327
                                        )

                                    [language] => spa
                                    [relation] => http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/924/901
                                )

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