Array
(
    [0] => stdClass Object
        (
            [journal] => stdClass Object
                (
                    [id_jnl] => 70
                )

        )

    [1] => stdClass Object
        (
            [section] => stdClass Object
                (
                    [section] => 1711
                )

        )

    [2] => stdClass Object
        (
            [title] => Array
                (
                    [0] => The Balanced Scorecard as a control system and its application as an evaluation tool in the library environment@en
                    [1] => El Balanced Scorecard como sistema de control y su aplicación como herramienta de evaluación en el ambiente bibliotecario@es
                )

        )

    [3] => stdClass Object
        (
            [abstract] => Array
                (
                    [0] => Currently, library management is marked by the incorporation of managerial tools originated in the business world and enables to rigorously control and evaluate its administrative process. The Balanced Scorecard is one of those tools and considering its potential, the article has the purpose of analyzing its application in the library environment from its four perspectives: client, financial, internal processes, and learning, and growth. At the end, it shows its usefulness for the information units, by constituting a management model with strategic and integral vision, mainly based on the service and its impact on society; it enables the achievement of long-term strategic objectives and the control of the cause-effect relations between objectives and indicators for each one of those perspectives.@en
                    [1] => Actualmente, la gestión bibliotecaria está marcada por la incorporación de herramientas gerenciales que se originan en el mundo empresarial y le permiten controlar y evaluar con rigor sus procesos administrativos. El Balanced Scorecard (también conocido como Cuadro de Mando Integral) es una de estas herramientas y en consideración a su potencial, el artículo tiene como propósito analizar su aplicación en el ámbito bibliotecario desde sus cuatro perspectivas: cliente, financiera, procesos internos y aprendizaje, y crecimiento. Al final, se demuestra su utilidad para las unidades de información, al constituir un modelo de gestión con visión estratégica e integrada, que se basa principalmente en el servicio y su impacto en la sociedad; facilita el logro de objetivos estratégicos de largo plazo y el control de las relaciones causa-efecto entre objetivos e indicadores para cada una de esas perspectivas.
 @es
                )

        )

    [4] => stdClass Object
        (
            [author] => Array
                (
                    [0] => César Alveiro Montoya Agudelo
                    [1] => Juan Carlos Bárbaro.
                )

        )

    [5] => stdClass Object
        (
            [subject] => Array
                (
                    [0] => Balanced scorecard@en
                    [1] => Library management@en
                    [2] => Library evaluation@en
                    [3] => Management indicators@en
                    [4] => Balanced scorecard@es
                    [5] => Gestión bibliotecaria@es
                    [6] => Evaluación de bibliotecas@es
                    [7] => Gestión de la calidad@es
                    [8] => Indicadores de calidad@es
                )

        )

    [6] => stdClass Object
        (
            [source] => stdClass Object
                (
                    [vol] => 34
                    [nr] => 1
                    [year] => 2011
                    [theme] => 
                )

        )

    [7] => stdClass Object
        (
            [datePub] => Array
                (
                    [0] => 2011-06-16
                )

        )

    [8] => stdClass Object
        (
            [DOI] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => DOI
                            [value] => Array
                                (
                                    [0] => 10.17533/udea.rib.9492
                                )

                        )

                )

        )

    [9] => stdClass Object
        (
            [http] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://revistas.udea.edu.co/index.php/RIB/article/view/9492
                                )

                        )

                    [1] => stdClass Object
                        (
                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://revistas.udea.edu.co/index.php/RIB/article/view/9492/8754
                                )

                        )

                )

        )

    [10] => stdClass Object
        (
            [language] => Array
                (
                    [0] => es
                )

        )

    [11] => stdClass Object
        (
            [license] => Array
                (
                    [0] => stdClass Object
                        (
                            [@xml:lang] => es-ES
                            [#text] => Derechos de autor 2011 Revista Interamericana de Bibliotecología
                        )

                )

        )

)