Array
(
    [0] => stdClass Object
        (
            [journal] => stdClass Object
                (
                    [id_jnl] => 97
                )

        )

    [1] => stdClass Object
        (
            [section] => stdClass Object
                (
                    [section] => 999
                )

        )

    [2] => stdClass Object
        (
            [title] => Array
                (
                    [0] => Quality procedures and results in information services@en
                    [1] => Procedimientos y resultados de calidad en los servicios informativo-documentales@es
                )

        )

    [3] => stdClass Object
        (
            [abstract] => Array
                (
                    [0] => The general objective of maximum quality, or excellence, in the informative/ documentary services is pursued through a Management policy of Total Quality whose procedures are the strategic planning (that includes the leadership) and the management of resources (human, financial, material, informative) and of processes (administrative management, analitical, technical), that provides a satisfaction level to clients, staff, managers and citizens; state that feedbacks the process in a series of uninterrupted improvement cycles. (Autor)@en
                    [1] => El objetivo general de la máxima calidad, o excelencia, en los servicios informativo/documentales se consigue mediante una política de Gestión de Calidad Total cuyos procedimientos son la planificación estratégica (que incluye el liderazgo) y la gestión de recursos (humanos, financieros, materiales, informativos) y de procesos (administrativos, analíticos, técnicos), lo que proporciona un determinado nivel de satisfacción a usuarios, personal, empresarios y ciudadanos en general, estado que retroalimenta el proceso en una ininterrumpida de ciclos de mejora. (Autor)@es
                )

        )

    [4] => stdClass Object
        (
            [author] => Array
                (
                    [0] => María Pinto Molina
                )

        )

    [5] => stdClass Object
        (
            [subject] => Array
                (
                )

        )

    [6] => stdClass Object
        (
            [source] => stdClass Object
                (
                    [vol] => 5
                    [nr] => 1
                    [year] => 1999
                    [theme] => 
                )

        )

    [7] => stdClass Object
        (
            [datePub] => Array
                (
                    [0] => 1999-06-01
                )

        )

    [8] => stdClass Object
        (
            [DOI] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => DOI
                            [value] => Array
                                (
                                    [0] => 10.54886/scire.v5i1.1103
                                )

                        )

                )

        )

    [9] => stdClass Object
        (
            [http] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.ibersid.eu/ojs/index.php/scire/article/view/1103
                                )

                        )

                    [1] => stdClass Object
                        (
                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.ibersid.eu/ojs/index.php/scire/article/view/1103/1085
                                )

                        )

                )

        )

    [10] => stdClass Object
        (
            [language] => Array
                (
                    [0] => es
                )

        )

    [11] => stdClass Object
        (
            [license] => Array
                (
                    [0] => RESERVED
                    [1] => by-nc-nd/4.0
                )

        )

)