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    [0] => stdClass Object
        (
            [journal] => stdClass Object
                (
                    [id_jnl] => 97
                )

        )

    [1] => stdClass Object
        (
            [section] => stdClass Object
                (
                    [section] => 999
                )

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    [2] => stdClass Object
        (
            [title] => Array
                (
                    [0] => A model of total quality management for libraries@en
                    [1] => Un modelo de gestión de calidad total para las bibliotecas públicas@es
                )

        )

    [3] => stdClass Object
        (
            [abstract] => Array
                (
                    [0] => In the first part of the work a series of introductory points are presented where it is stood out: on one hand, the contributions of the perspective of the Total Quality Management, in the field of the documentary services; and on the other hand, it develops, shortly, the state of the question of the investigation carried out on this topic within the Sciences of Documentation. The central part of the work is devoted to assuming the determinant activities of the total quality like hypot- Scire. 2 : 1 (en.-jun. 1996). hesis, fix the objectives and the method of the nominative model. In order to conclude, some outputs are aimed that expose the current inadequacies and problems detected in public libraries; and, like nuclear conclusion removed of our investigation, the figure of the user is enhanced: central axis of all models of total quality management. (Author)@en
                    [1] => En la primera parte del trabajo se presenta una serie de puntos introductorios donde se resalta: por una parte, las aportaciones de la perspectiva de la Gestión de la Calidad Total, en el campo de los servicios documentales; y por otra, se desarrolla, brevemente, el estado de la cuestión de la investigación realizada sobre este tema dentro de las Ciencias de la Documentación. La parte central del trabajo se dedica a asumir como hipótesis las actividades determinantes de la calidad total, fijar los objetivos y el método del modelo propuesto. Para concluir, se apuntan algunos resultados que exponen las actuales insuficiencias y problemas detectados en las bibliotecas públicas; y, como conclusión nuclear desprendida de nuestra investigación, se realza la figura del usuario: eje central de todo modelo de gestión de calidad total. (Autor)@es
                )

        )

    [4] => stdClass Object
        (
            [author] => Array
                (
                    [0] => Mónica Izquierdo Alonso
                    [1] => Joaquín Ruiz Abellan
                    [2] => José Tomás Piñera Lucas
                )

        )

    [5] => stdClass Object
        (
            [subject] => Array
                (
                )

        )

    [6] => stdClass Object
        (
            [source] => stdClass Object
                (
                    [vol] => 2
                    [nr] => 1
                    [year] => 1996
                    [theme] => 
                )

        )

    [7] => stdClass Object
        (
            [datePub] => Array
                (
                    [0] => 1996-06-01
                )

        )

    [8] => stdClass Object
        (
            [DOI] => Array
                (
                    [0] => stdClass Object
                        (
                            [type] => DOI
                            [value] => Array
                                (
                                    [0] => 10.54886/scire.v2i1.1050
                                )

                        )

                )

        )

    [9] => stdClass Object
        (
            [http] => Array
                (
                    [0] => stdClass Object
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                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.ibersid.eu/ojs/index.php/scire/article/view/1050
                                )

                        )

                    [1] => stdClass Object
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                            [type] => HTTP
                            [value] => Array
                                (
                                    [0] => https://www.ibersid.eu/ojs/index.php/scire/article/view/1050/1032
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        )

    [10] => stdClass Object
        (
            [language] => Array
                (
                    [0] => es
                )

        )

    [11] => stdClass Object
        (
            [license] => Array
                (
                    [0] => RESERVED
                    [1] => by-nc-nd/4.0
                )

        )

)