The information seeking behaviour of the users of Internet access centres that are located in two organizations in a town in the interior of the state of Sâo Paulo was studied. These organizations promote free internet access to the community, thereby contributing to the process of digial inclusion. The analysis of the users´ information searching behaviour sought to identify what global search strategy the users used, including search syntax and semantics, information sources and for what the Internet was used. Sixty-one questionnaires with open and closed questions were applied, and the results point to the fact that the users have little familiarity with the Internet, that they carry out one to two searches on average, and that they use few terms in the formulation of the search expression, despite retrieving the information that they require.@en
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These organizations promote free internet access to the community, thereby contributing to the process of digial inclusion. The analysis of the users´ information searching behaviour sought to identify what global search strategy the users used, including search syntax and semantics, information sources and for what the Internet was used. Sixty-one questionnaires with open and closed questions were applied, and the results point to the fact that the users have little familiarity with the Internet, that they carry out one to two searches on average, and that they use few terms in the formulation of the search expression, despite retrieving the information that they require.] => 0 ) ) [pt] => Array ( [0] => Array ( [Estudo sobre o comportamento de busca de informação dos usuários das salas de Internet existentes em duas instituições numa cidade do interior do estado de São Paulo, que promovem o acesso gratuito à comunidade, assim contribuindo ativamente ao processo de inclusão digital. A análise do comportamento de busca de informação dos usuários visou identificar a estratégia global de busca empregada, compreendendo a utilização da sintaxe e semântica de busca, as fontes de informação e os usos da Internet. Foram aplicados 61 questionários com perguntas fechadas e abertas e os resultados permitem afirmar que os usuários possuem pouca familiaridade com a Internet, efetuam em média 1 a 2 buscas e empregam poucos termos na formulação da expressão de busca, ainda que recuperem as informações que necessitam.] => 0 ) ) ) [hasID] => Array ( [nn] => Array ( [0] => Array ( [oai:periodicos.ufsc.br:article/1160] => 0 ) ) ) [hasRegisterId] => Array ( [pt] => Array ( [0] => Array ( [https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13n25p156] => 0 ) [1] => Array ( [10.5007/1518-2924.2008v13n25p156] => 0 ) ) ) [hasSource] => Array ( [pt] => Array ( [0] => Array ( [Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 13, n. 25 (2008); 156-173] => 0 ) [1] => Array ( [1518-2924] => 0 ) ) ) [hasTitle] => Array ( [en] => Array ( [0] => Array ( [Information seeking behaviour on the internet: an exploratory study in community access centres] => 0 ) ) [pt] => Array ( [0] => Array ( [Comportamento de busca na internet: um estudo exploratório em salas comunitárias] => 0 ) ) ) [hasUrl] => Array ( [pt] => Array ( [0] => Array ( [https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13n25p156/887] => 0 ) ) [nn] => Array ( [0] => Array ( [https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13n25p156] => 0 ) [1] => Array ( [https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13n25p156/887] => 0 ) ) ) [prefLabel] => Array ( [pt] => Array ( [0] => Array ( [Oai:periodicos.ufsc.br:article/1160#00016] => 0 ) ) ) [hasDOI] => Array ( [nn] => Array ( [0] => Array ( [10.5007/1518-2924.2008v13n25p156] => 0 ) ) ) )
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